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This is not a pricing strategy, it’s a business model change.

And you have to step up your offering.

If you go to the marketplace with a common offering you will command a common price.

You can subscribe to a fleet of Porsche's and change them out as much as you like and everything is covered except gas and tolls.

Walt Disney called this “plussing” - giving people something unexpected and something that dazzled them.

As a profession our offering is too common and we’re just copying one another.

Our customer experience is awful!

Net Promoter Scores in accounting are very low.